I purchased the upgrade in the free version, but it still says "Free"
Apple does not allow developers to alter the icon, so it will still look like the free version after you upgrade. But you will get to do all the great things only pro users can do (like unlimited students and actions). To double check, go to the app settings, upgrade. If it says "Purchased", you are all set. If you know прогулки по Москве-реке от Зарядья you paid, try tapping "Restore". You must be logged into the same iTunes account which purchased the upgrade for this to work.
I watched the import video, now I am trying to import, but I am getting an error…
Try opening your CSV import file in excel or numbers to be certain that your data is in twelve columns; the column order must be left alone. You can not use different headers. If asked, save as “comma delimited” format. Be sure you “Save As” or “Export” as a CSV file, NOT xls or xlsx. Please ONLY USE A DESKTOP OR LAPTOP to edit the csv files. iPhone and iPad apps do not do this correctly.
I watched the import video, but nothing happens when I try to import…
Be sure you are running the latest version of Teacher’s Assistant. Open the “app store” app on your device and tap “update”.
I watched the import video, but the import button is grayed out and I can’t import…
There is a good chance you have a comma in your data somewhere. Maybe you have two email addresses one cell (you cannot have multiple email addresses yet). So double check your cells in excel or numbers for extra commas and try exporting again. Also try changing the file name.
Can I sync my student data between multiple devices?
Syncing between multiple devices is not yet supported (coming soon). I am working on an all new app which will use a secure cloud service to sync data. You can always exchange data by going to “settings”, “export” and “send via email” if you just want to send your data to another device. Using this method, the data will not “merge”, it will replace your existing data.
Can I add more fields?
Yes. This ability is located in the app settings “Customize Action Fields”.
Can I put in student grades, attendance, birthdays, seating charts, etc.?
Yes. Put these items at your convenience under settings, then “Student Details”.
Apple does not allow developers to alter the icon, so it will still look like the free version after you upgrade. But you will get to do all the great things only pro users can do (like unlimited students and actions). To double check, go to the app settings, upgrade. If it says "Purchased", you are all set. If you know прогулки по Москве-реке от Зарядья you paid, try tapping "Restore". You must be logged into the same iTunes account which purchased the upgrade for this to work.
I watched the import video, now I am trying to import, but I am getting an error…
Try opening your CSV import file in excel or numbers to be certain that your data is in twelve columns; the column order must be left alone. You can not use different headers. If asked, save as “comma delimited” format. Be sure you “Save As” or “Export” as a CSV file, NOT xls or xlsx. Please ONLY USE A DESKTOP OR LAPTOP to edit the csv files. iPhone and iPad apps do not do this correctly.
I watched the import video, but nothing happens when I try to import…
Be sure you are running the latest version of Teacher’s Assistant. Open the “app store” app on your device and tap “update”.
I watched the import video, but the import button is grayed out and I can’t import…
There is a good chance you have a comma in your data somewhere. Maybe you have two email addresses one cell (you cannot have multiple email addresses yet). So double check your cells in excel or numbers for extra commas and try exporting again. Also try changing the file name.
Can I sync my student data between multiple devices?
Syncing between multiple devices is not yet supported (coming soon). I am working on an all new app which will use a secure cloud service to sync data. You can always exchange data by going to “settings”, “export” and “send via email” if you just want to send your data to another device. Using this method, the data will not “merge”, it will replace your existing data.
Can I add more fields?
Yes. This ability is located in the app settings “Customize Action Fields”.
Can I put in student grades, attendance, birthdays, seating charts, etc.?
Yes. Put these items at your convenience under settings, then “Student Details”.
